At Cookes Storage Service, the health and well-being of our customers and colleagues is our number one priority.

Following the latest government announcements regarding the national lockdown, we would like to confirm what this means for the self storage industry. This time around we are much more informed and have been able to react much faster.

Our self storage facility will remain open for use by essential services, those businesses that remain open and those individuals permitted to travel under government advice. This includes key workers, online retailers, construction and trade workers, teachers, home movers to name but a few.

Our opening hours remain unchanged:

Monday           9am – 5pm
Tuesday           9am – 5pm
Wednesday   9am – 5pm
Thursday         9am – 5pm
Friday                9am – 5pm
Saturday          9am – 5pm
Sunday             10am – 4pm

Social Distancing

In the reception, we have installed perspex shields for yours and our protection. When visiting a self storage facility you are required to wear a mask throughout the storage facility and observe social distancing, keeping apart 2m where possible.

One in, One out

With immediate effect only one customer at a time will be allowed into our reception areas. Whilst our reception areas are not high traffic areas, you may be required to wait until the area has been cleared by a previous customer.

Sanitising Stations

You will find sanitising stations throughout the storage facility. We kindly request that you sanitise your hands upon entering and exiting the self storage facility. Although we will be conducting thorough cleaning of equipment you are more than welcome to use sanitiser to clean any equipment that you use.

Specific changes to customer processes and services

  • No payments by cash or cheque will be accepted. We continue to accept payment by card, contactless and direct debit.
  • The process for new customer enquiries remains unchanged; customers can enquire via our website, call us or email us for a quote.
  • Customer signup process including ID checks will take place electronically.
  • Customers with extended access via pin code or a security fob can continue to do so as normal.
  • Although we are still willing to accept deliveries on your behalf we will not sign for them and they will be left for collection.
  • Packaging materials are available to order by email, over the phone or in person. Orders can be collected from the store or can be delivered to you at home.

Finally, colleagues and customers are reminded to observe social distancing and hand hygiene per the Government guidelines. Anyone with coronavirus symptoms should not visit our store. For more guidance please visit

If you have any questions about our protocols please give us a call on
0121 250 5055 or email

Did you start the year off with every intention of being organised, being on time, and finding a better hiding place for presents rather than the boot of your car? Every year, many of us will say ‘I will be more organised this Christmas’ but every year Christmas comes around with bang, and organisation is the last thing on own minds.

If there is anything this year has taught us, give yourself a break! As we are all in the same boat!

No late night shopping trips, no panic buying, no day trips trawling the shops. It will most likely just be you up late with a laptop and a cup of tea, however do not fear, this can work! We have a few helpful tips to make Christmas run as smooth as possible while still being totally enjoyable.

Make a list.

Who are you buying for? It may seem so simple but without warning you can end up buying something for your next-door neighbour’s dog. Stick to the list! It is key for the when starting to think about Christmas.

Set yourself a budget.

Being honest with how much you want to spend on each person gives you control along with keeping things sensible. It is so easy to spend online without realising the cost. Once you’ve bought an item write it down next to the persons name; it is a great visual reminder of what you have spent!

Order 6 different wrapping papers.

1 for each person you will be able to see at Christmas. This means you don’t have to worry about labels, simply wrap each person’s presents one at a time to know exactly who’s is who’s. (Do make a note of which wrapping paper you use for each person!)

Shop Small.

Instagram and Etsy are fantastic platforms for small businesses. Over lockdown, small businesses took full advantage of the time and ensured they had an online presence. For Aunty Sue, why not get her a nice handmade soy candle rather than a plant. Instead if socks for other half, why not get them a hand designed and printed memory book. Your little girl, why not get a handcrafted dolls house to finally house all her dolls.

Think outside the box.

This year has been a little tospy turvy to say the least, so maybe you could arrange to have your very own Santa’s grotto at home? What about making a family hamper that you all share on your 6 person Christmas day? Make handmade cards and post them to your elderly neighbours (they will appreciate this more than you think)

Arrange a virtual gathering!

We did this so amazingly in lockdown, with family movie nights, quiz nights and virtual social gatherings to stay connected whilst keeping our loved one safe. Christmas is about connecting with people so get organised and arrange a date and time where all the family tunes in to celebrate.

Get yourself a hiding place.

Under the bed, in the loft, in the cupboard or maybe even in the car! Wherever you have tried to hide presents; I am sure that you had a few slip ups! With your very own private present cupboard surely this would make life a little easier? STORAGE ROOMS! We have you covered, with storage rooms from just 16sqft to over 270sqft. We also accepted your deliveries so you don’t even have to bring them to us, they will be ready and waiting for you to hide away out of prying eyes! Head over to our locations page to find out a little more about our facility.

Following those simple tips and ideas might just make your 2020 Christmas that little bit easier!

Happy Christmas Everyone!!